Frequently Asked Questions
Common questions, substantively answered.
Operational details, pricing structure, what notaries can and can’t do, identification requirements, witnesses, document-specific guidance, B2B procurement, and special situations. If your question isn’t answered here, the contact information at the bottom of the page reaches a real person.
Booking & Logistics
1. Booking & logistics.
How do I book an appointment?
For most retail services — general notarization, estate planning, apostille — bookings happen through the online booking page, which integrates with the calendar directly. Pick the service that matches what you need, choose a time, and the appointment is confirmed automatically.
For loan signings, I-9 verification, and B2B engagements, the path is different — those typically come in through the contact page or the vendor inquiry page for procurement workflows. The differences are explained on each service page.
If your situation is unusual or time-sensitive — bedside notarization tonight, an apostille that has to be in someone’s hands tomorrow — calling (903) 776-0624 is faster than the booking flow.
Where do you serve? What’s the geographic area?
Mobile notarization across the Dallas–Fort Worth Metroplex, with primary focus on the eastern DFW corridor — Garland, Richardson, Mesquite, Rowlett, Rockwall, Plano, Allen, McKinney, Frisco. Same-day service is most often available for these areas because they’re closest to the home base.
Western and southern DFW (Fort Worth, Arlington, Grand Prairie, southern Dallas, Cedar Hill, DeSoto) is regularly served, with appointment scheduling depending on existing route load that day.
Mileage beyond the 15-mile primary service area is billed at $2/mile, quoted upfront before booking. Outside the broader DFW Metroplex, ask — sometimes it works, sometimes the right answer is a closer notary.
How quickly can you get to me? Same-day available?
Same-day appointments are common for the eastern DFW corridor when booked before mid-afternoon. Standard scheduling is 24–48 hours out for most retail work; B2B engagements with established relationships often get faster turnaround.
Emergency same-day work — bedside notarizations, hospice situations, time-critical real estate or business closings — is often accommodated even on short notice, with after-hours and rush premiums applying transparently. Call (903) 776-0624 directly for these rather than working through online booking.
What do I need to have ready before the appointment?
Three things: the document or documents to be notarized, valid government-issued photo identification for every signer, and any witnesses your document requires (more on witnesses in their own section below).
Documents should be unsigned when I arrive — Texas notarial law requires the signer to sign in the notary’s presence for acknowledgments, and jurats require the signer to take an oath in addition to signing. If your document was already signed before I get there, the document either needs to be re-executed or, if that’s not feasible, the situation needs to be discussed before notarization.
For estate planning packages, healthcare directives, and similar multi-document signings, having the documents organized in the order you’ll sign them speeds the appointment. For real estate or business closings, your attorney or title officer typically prepares the document order.
Can I cancel or reschedule? Any fees?
Free cancellation or rescheduling with at least 4 hours’ notice for retail bookings. For appointments cancelled with less than 4 hours’ notice, a partial fee may apply to cover the reserved time slot — typically half the appointment fee.
For mobile appointments where I’m already en route or have arrived and the appointment can’t proceed (signer not available, missing documents, capacity issue), a trip fee applies regardless of notice. The exact amount depends on distance traveled.
For B2B engagements with engagement agreements in place, cancellation and rescheduling terms are governed by the engagement agreement.
Do you do after-hours, evenings, or weekends?
Yes. Standard hours are weekdays 9 AM to 5 PM Central, but evening, Saturday, Sunday, and after-hours appointments are regularly available with premium pricing tied to how far outside standard hours the appointment falls. The lightest premium is the weekday evening window (5 PM–9 PM) at +$25 with no minimum; the heaviest is the late-night window (11 PM–6 AM) at +$150 with a 2-hour minimum billed.
The online booking calendar shows standard weekday hours only — by design, so the premium structure can be confirmed in writing before booking. To request an evening, weekend, or after-hours appointment, please use the contact form with your preferred date, window, and a brief description. Genuine bedside or hospice emergencies should call (903) 776-0624 directly.
Bedside, hospice, and family-emergency requests are prioritized 24/7 within the published premium structure. Non-emergency requests during the late-night window (11 PM–6 AM) may need to schedule for the next-available standard window — that’s an honest constraint, not a hard policy.
Loan signings work differently — flat signing rates already accommodate the late-afternoon and Saturday-morning windows that are standard in the title industry, so no time-of-day premium applies within those windows. The full premium structure is published on the Fees page and every appointment is quoted upfront before booking. No surprise charges at the end of the appointment.
Pricing & Payment
2. Pricing & payment.
How much does notarization cost?
Base mobile fee is $55 per appointment, plus $6 per notarial act. So a single signature notarization at your home runs $61; a five-signature estate planning package runs $85. For most general notary work, the total is between $60 and $125.
Specialty work has its own pricing structure: estate planning packages $225–$275, apostille service $200–$300 plus state fees, loan signings flat $225 for direct title company work or from $125 for signing service marketplace assignments, I-9 verification $75 per appointment.
Setting premiums apply for healthcare and senior living settings ($35), after-hours and weekend work, emergency same-day rush, and travel beyond the 15-mile primary service area ($2/mile). The full schedule is published openly on the Fees page.
Why does the price vary?
Two reasons. First, Texas notarial fees are per-act — each individual notarized signature is its own notarial act with its own fee. A document with one signer signing one form costs less than a document with multiple signers or multiple forms.
Second, the setting matters. A healthcare facility appointment requires different operational discipline than a coffee shop appointment — appointment timing around clinical priorities, family coordination, capacity awareness, document handling in HIPAA-protected environments. The setting premium reflects the practice this requires, not the simple time on the clock.
Quotes are always provided in writing before booking is confirmed. If the situation changes during the appointment (more signatures than expected, a document that requires a different notarial act than initially understood), the adjusted quote is provided and confirmed before the additional work proceeds.
When and how do I pay?
Payment is collected at the appointment, either before or immediately after the notarial work is completed. Accepted methods: credit and debit cards (processed through a mobile reader or contactless payment), Apple Pay and Google Pay, ACH bank transfer for B2B clients, or check from established business clients with ongoing engagement agreements.
Cash is also accepted but isn’t encouraged — receipts are easier to produce for digital payments, and digital records simplify expense tracking on your end.
For B2B engagements with Net-30 or other invoicing terms, payment isn’t collected at the appointment — invoices follow on the agreed cycle. Those terms get set up during vendor onboarding.
Do you accept cards / digital payment / cash?
Yes to all three. Cards (credit and debit) are processed through a mobile card reader at the appointment — chip insert or contactless tap. Apple Pay, Google Pay, and other contactless wallets work. ACH bank transfer is available for B2B clients. Cash is accepted but receipts are simpler for digital methods.
No payment method has a surcharge for retail clients — the published price is the price you pay regardless of method. Some B2B engagements have payment-method-specific arrangements, set up during vendor onboarding.
Are there situations where notary fees are waived (pro bono)?
Yes. Pro bono notarial work is available for clients facing demonstrated financial hardship where the notary fee would be a meaningful barrier to getting an important document executed. The criterion is genuine hardship, not membership in any particular category.
Common situations where this comes up include domestic violence victims navigating protective documents, individuals in homeless or transitional housing situations dealing with benefits or identification paperwork, families facing the financial pressure of end-of-life or hospice circumstances, and similar situations. These are illustrative examples, not categorical exceptions — the question is whether the fee is a real barrier.
No income verification is required. If you’re reaching out about pro bono notarial work, just say so. Excluded: loan signings and commercial work, where the fee structure assumes a paying party other than the signer.
What I Can and Can’t Do
3. What I can and can’t do.
Can you tell me what kind of document I need?
No. Selecting the type of legal document needed for a particular situation is the practice of law, and Texas notaries who aren’t also licensed attorneys aren’t permitted to do that. If you’re not sure whether you need a power of attorney, a healthcare directive, a living will, or something else, the right next step is consulting an attorney.
For estate planning specifically, an attorney can prepare the right combination of documents for your situation — and once those documents exist, I can notarize them. But the document selection conversation has to happen with an attorney, not with me.
Can you fill out the document for me?
Generally no. Filling out the substantive content of a legal document — the dates, the names of agents, the property descriptions, the conditions and powers granted — is document preparation, which is also the practice of law for non-attorneys.
There are narrow exceptions: I can complete the notarial certificate language attached to your document (that’s notarial work, not legal work), and I can verify that your name and address fields match your identification. But the substantive blanks in the body of the document need to be filled out by you, your attorney, or a service authorized to prepare the document.
Can you give me legal advice about the document?
No. Legal advice — explaining what a clause means, advising whether you should sign, recommending changes, predicting legal effect — is the practice of law and outside the scope of notarial services for non-attorneys.
What I can do at the appointment: confirm that you appear to understand what you’re signing in plain terms (“this gives your sister the authority to manage your finances if you can’t — is that what you intend?”), recommend you consult an attorney if anything is unclear, and decline to notarize if you don’t appear to understand or aren’t signing voluntarily. Those are notarial duties, not legal advice.
Can you refuse to notarize my document? Why might that happen?
Yes — and there are situations where refusing to notarize is the right notarial practice, not a problem. Common reasons include: the signer can’t produce valid identification, the signer doesn’t appear to understand what they’re signing or doesn’t appear to be signing voluntarily, the document is incomplete or has obvious errors, the signer can’t communicate (language, capacity, or other reasons) without an interpreter being arranged, the document is one I’m prohibited from notarizing under Texas law, or the document presents a conflict of interest for me.
Refusal is also appropriate if the document clearly requires legal advice the signer hasn’t received, or if the situation appears to involve fraud, coercion, or financial exploitation.
When a refusal happens, I’ll explain why and, where possible, suggest what would need to change for the notarization to proceed (different ID, an attorney consultation first, a different time or setting). The base trip fee may still apply, but the notarial fee for an act that didn’t happen does not.
What if my signer can’t sign their name (illiterate, injured, disabled)?
Texas notarial law allows for signature by mark — a signer who can’t produce a written signature can make a mark (typically an X) that’s witnessed and documented appropriately. The mark is treated as the signer’s signature for legal purposes.
For signers who are physically unable to sign or make a mark, Texas Government Code §406.0165 allows for a signature by another person at the signer’s direction, in the signer’s presence, with the proper notarial documentation. This is the appropriate path for stroke patients, severely arthritic signers, hospice patients in late-stage decline, and similar situations.
Both paths require careful documentation in the notarial journal and, depending on the document type, may benefit from physician confirmation that the signer has capacity to direct the signing even if they can’t physically execute it. For situations involving capacity questions, this is discussed before the appointment.
What if my signer is in another language?
Texas notarial law requires that the notary and the signer be able to communicate directly without an interpreter. The reason is foundational: the notary must be able to confirm the signer understands what they’re signing and is signing voluntarily, which can’t be confirmed through an intermediary.
In practice, this means appointments where the signer doesn’t speak English well enough to discuss the document directly need to be handled differently. Options include: finding a notary who speaks the signer’s language, having the signer’s attorney provide a certified interpreter (different from a casual interpreter, which doesn’t satisfy the requirement), or having the document executed in the signer’s country with an apostille for use in the US.
I personally speak English. If the signer’s primary language is different, raise this before booking so we can identify the right path forward.
What’s the difference between an acknowledgment and a jurat?
Both are common Texas notarial acts, and they look similar on the surface — but they’re different acts with different legal weight, different certificate language, and different fees.
An acknowledgment is the signer confirming that the signature on the document is theirs and they signed it voluntarily. The signer doesn’t need to sign in the notary’s presence (signature can pre-date the appointment), and the signer isn’t swearing to the truth of the document’s contents — only that they signed it. Acknowledgments are common for deeds, powers of attorney, and most real estate documents.
A jurat is the signer swearing under oath to the truth of the document’s contents, signed in the notary’s presence. The notary administers an oath (“Do you swear that the contents of this document are true?”), and the signer’s signature has the legal weight of testimony. Jurats are common for affidavits, sworn statements, and depositions.
Which act your document needs depends on the certificate language attached to the document. If the language says “acknowledged before me,” it’s an acknowledgment. If it says “subscribed and sworn before me” or “sworn to before me,” it’s a jurat. If the certificate is missing or the language is wrong for the document type, that’s flagged before the notarization happens.
Identification Requirements
4. Identification requirements.
What ID do you accept?
Texas notarial law requires “satisfactory evidence” of the signer’s identity, which in practice means current government-issued photo identification. Standard accepted IDs include: state-issued driver’s license, state-issued ID card, US passport or passport card, military ID (CAC), permanent resident card, employment authorization document, foreign passport with visa, and tribal ID cards.
The ID must be current (not expired), have a photograph, and reasonably appear to be the person presenting it. Names on the ID should match the name on the document being signed; minor variations are usually fine but substantial differences need to be addressed before notarization.
My ID is expired. Can you still notarize?
Texas notarial law gives notaries discretion here — an expired ID isn’t automatically disqualifying, and the notary can accept it if the notary is reasonably satisfied of the signer’s identity through other means.
In practice, this means: a recently expired ID (within a month or two) is usually fine. An ID expired by years is usually not — the photo and information may no longer reasonably represent the current signer. For expired IDs, additional verification (a second form of ID, a credible witness, or supporting documents) may be requested.
If you’re booking and your ID is expired, raise it before the appointment so we can determine the right path. Showing up with only an expired ID and being turned away is a wasted trip for both of us.
I don’t have a government ID. What are my options?
Texas Government Code §406.012 permits identification through a “credible witness” — a person who personally knows the signer, who can identify the signer to the notary under oath, and who themselves has valid government identification.
The credible witness path is most commonly used for elderly individuals whose IDs have expired, individuals who’ve lost identification recently, and similar situations where the signer is who they say they are but can’t produce standard documentation. The credible witness has to be someone other than the signer and other than a party to the transaction.
For situations where no credible witness is available either, the path forward usually involves either obtaining a replacement ID first or having the document executed in a setting (like a hospital or assisted living facility) where the institution can provide reasonable identity confirmation. Discuss the situation before booking to identify the right approach.
Can family members or friends vouch for my identity (credible witness)?
Sometimes yes, sometimes no. The credible witness path is real and recognized, but it has constraints designed to prevent fraud and conflicts of interest.
A credible witness must: personally know the signer (not “I just met them through their cousin”), be willing to take an oath identifying the signer to the notary, have valid government-issued identification themselves, and have no financial or beneficial interest in the document being signed.
That last constraint is what disqualifies most family members for many documents. A spouse or adult child can serve as credible witness for documents that don’t affect their own interests, but generally can’t for documents like estate planning instruments where they’d benefit. For those, an unrelated credible witness — a neighbor, a coworker, a friend — works better.
What if my legal name has changed and my ID still shows the old name?
Common situation, especially after marriage, divorce, or formal name changes. The basic principle: the name on the document being signed should match the name the signer is currently using and the name on their identification. When those don’t align, we work it out before the notarization.
For documents being signed in the new name with ID still in the old name: bring documentation of the name change (marriage certificate, divorce decree, court order). I’ll note both names in the journal and may indicate “formerly known as” or “also known as” in the certificate where appropriate.
For documents being signed in the old name (which is sometimes appropriate — old contracts, historical records, real estate documents in the original vesting), the ID matches and the signing proceeds normally.
Witnesses
5. Witnesses.
Does my document need witnesses in addition to a notary?
Depends on the document. Many documents need only the signer and notary; some require witnesses in addition; a few require witnesses but no notary.
Common documents that require witnesses in Texas: wills (two witnesses, plus a notary if you’re using a self-proving affidavit), self-proving affidavits attached to wills (notary plus two witnesses), some healthcare directives (varies by document), some real estate documents in specific situations.
Documents that typically don’t need witnesses beyond the notary: powers of attorney, most affidavits, deeds, business documents, contracts. The witness requirement is usually visible in the document itself — there will be witness signature blocks if witnesses are needed. If you’re unsure, send the document in advance for review before the appointment.
Can the notary serve as a witness?
In Texas, a notary can’t serve as both notary and witness for the same document — those are distinct roles with distinct requirements. The notary verifies identity and administers the notarial act; the witness attests to having observed the signing and confirms the signer’s capacity and voluntariness.
So if your document needs both a notary and witnesses, the notary handles notarization and separate people serve as witnesses. This isn’t unusual — at most witness-required signings (estate planning packages, wills, self-proving affidavits), the witnesses come from the family, the attorney’s office, or are sourced specifically for the appointment.
Can my family member be a witness?
Sometimes yes, sometimes no — same disinterested-party principle that applies to credible witnesses. A witness should be: an adult, mentally competent, not a party to the transaction, and not someone who benefits from the document being signed.
For wills and estate planning documents, family members who are named beneficiaries shouldn’t serve as witnesses — the witness’s role is to attest to the signing as a neutral observer, and a beneficiary has an obvious interest in the document being valid. For documents that don’t involve beneficiary interests (like a power of attorney for a non-financial matter), family witnesses are usually fine.
When in doubt: use witnesses with no relationship to the document’s content. Neighbors, coworkers, friends from outside the family situation, attorneys’ office staff. The cost of a witness who’s clearly disinterested is much lower than a will being challenged years later because the witnesses had inheritance interests.
Can you bring witnesses to the appointment?
Yes, when needed. For estate planning packages, wills with self-proving affidavits, and other multi-witness documents, neutral witnesses can be sourced for the appointment — typically at $35 per witness, with two witnesses being the most common configuration.
The witnesses are disinterested parties (no relationship to your family or the document’s content), they sign in the appropriate witness signature blocks, and they sign in your line of sight per Texas witnessing best practices. This is more reliable than asking neighbors at the last minute or having to reschedule because witnesses didn’t show.
Mention the need for witnesses when booking, or scroll to the witness coordination details on the Estate Planning service page.
Specific Document Types
6. Specific document types.
Powers of attorney — anything special I should know?
Texas powers of attorney come in several varieties: durable POA (continues if the principal becomes incapacitated), springing POA (becomes effective only on incapacity), limited POA (specific scope or transaction), medical POA / healthcare directive (medical decisions only). Each has different document requirements and signing considerations.
For all of them: the principal (the person granting the authority) must have capacity at the time of signing, must understand what they’re granting, and must sign voluntarily. For elderly principals or those with health concerns, capacity questions can come up — handled with the observational-not-clinical standard described in the capacity FAQ below.
Powers of attorney signed when capacity is in question are vulnerable to challenge years later. Where capacity might be a concern, physician confirmation in advance materially strengthens the document.
Real estate deeds — quit claim, warranty, corrective?
All of them notarizable, all of them common. Quit claim deeds transfer whatever interest the grantor has in the property (without warranties about that interest), often used between family members, after divorces, or to clean up vesting issues. Warranty deeds include warranties about the title (the grantor warrants they actually own the property and that the title is clean). Corrective deeds fix errors in previously recorded deeds — wrong vesting, wrong legal description, missing parties.
For all deed work: the document needs the correct certificate language (acknowledgment is standard), the legal description has to be present and accurate (missing or wrong legal descriptions cause recording rejections), and the parties’ names should match their identification.
Deed work that goes through a title company is usually handled at the closing, not as a standalone notary appointment. The standalone notary work is typically for deeds being recorded directly — family transfers, corrective work, estate distribution.
Wills — do I need to notarize a will in Texas?
A will itself isn’t notarized in Texas — it’s witnessed. A valid Texas will requires the testator’s signature and two witness signatures. The witnesses observe the signing and the witness signatures are sufficient to make the will valid.
What you may want to notarize is a self-proving affidavit attached to the will. The self-proving affidavit is a sworn statement by the testator and witnesses, notarized at the time of signing, that establishes the will was properly executed. This eliminates the need to track down witnesses years later when the will is probated — the notarized affidavit serves as proof of proper execution.
Practical sequence: testator signs the will, two witnesses sign the will, then the testator and both witnesses sign the self-proving affidavit, and the notary administers the oath and notarizes the affidavit. All of this happens at the same appointment.
Self-proving affidavits for wills — how do these work?
Texas Estates Code §251.104 provides the statutory form for self-proving affidavits. The affidavit is signed by the testator and the two witnesses, all under oath administered by a notary, and notarized.
Mechanically at the appointment: testator and witnesses sign the will first; then the affidavit is read aloud or reviewed; the notary administers the oath (“Do you solemnly swear that the testator declared this to be their will, signed it willingly, and that you signed as witnesses…”); testator and witnesses sign the affidavit; notary completes the notarial certificate.
The witnesses for the affidavit are the same two witnesses who witnessed the will. If the will was signed earlier without a self-proving affidavit, the affidavit can be added later — though the original witnesses must be available, which is exactly why people sign the affidavit at the same time as the will.
Healthcare directives, living wills, medical POAs?
Texas has several types of healthcare-related documents, each with its own execution requirements: Medical Power of Attorney (HIPAA-compliant agent designation), Directive to Physicians and Family or Surrogates (the “living will” — instructions about end-of-life care), Out-of-Hospital Do-Not-Resuscitate Order (separate from a hospital DNR, requires specific format and physician signature), and Declaration for Mental Health Treatment.
Most of these can be notarized as an alternative to witness signatures (Texas allows either two witnesses OR a notary for many healthcare directives — you don’t need both). Notarization is often preferred when witnesses aren’t readily available, especially for hospital or hospice settings.
These documents are particularly common for bedside notarization in hospitals, hospices, and senior living facilities. The capacity considerations described in the capacity FAQ apply — for declining patients, physician confirmation that the patient is appropriate for legal decision-making at the time of signing materially strengthens the document.
Estate planning packages (trusts, multiple documents)?
Estate planning attorneys typically prepare packages — a will, a self-proving affidavit, durable financial POAs, medical POAs, healthcare directives, sometimes a trust agreement, sometimes a Designation of Guardian for Minor Children, sometimes a HIPAA authorization. The package can include 8–15 documents that all need execution at the same appointment.
The estate planning service is structured for this: extended appointment time (typically 90 minutes), witness coordination (the practice can bring two neutral witnesses), document order management (the documents are signed in the right sequence per the attorney’s instructions), and capacity-conscious approach for elderly principals.
For most packages, the total cost ranges $225–$275 depending on number of documents and number of notarial acts. Witnesses (when needed) add $35 per witness, typically two witnesses. See the Estate Planning service page for detail.
Business documents (LLC formation, operating agreements)?
Business notarizations are common: LLC formation documents, operating agreements, partnership agreements, member resolutions, asset transfer documents, business sale agreements, commercial lease agreements, intellectual property assignments, and franchise documents.
For all of them, the notarial work is straightforward — verify identity of signers, confirm voluntary signing, complete the notarial certificate. The business law surrounding the document is your attorney’s scope; the notarial work is mine.
For multi-party business signings (multiple LLC members, partners signing in different locations), the appointment can be coordinated for one location with all parties present, or handled in stages — though staged signings have to be planned carefully because Texas notarial law requires the signer to be present at the time of notarization.
Affidavits — different kinds, what’s involved?
Affidavits are sworn written statements — the affiant (the person making the statement) swears under oath that the contents are true, signs the document in the notary’s presence, and the notary completes a jurat (not an acknowledgment).
Common types: affidavit of identity, gap affidavit, occupancy affidavit, lost note affidavit, affidavit of heirship, affidavit of survivorship, FIRPTA affidavit, name change affidavit, lost ID affidavit, marriage license affidavit. Each has its own context and use.
For all of them: the affiant needs to be present in person, take the oath, and sign in the notary’s presence. This is jurat work, not acknowledgment — different fee structure (slightly higher per-act fee for the oath), and different certificate language. If your document was already signed before the appointment and it requires a jurat, the document needs to be re-signed in my presence.
Loan documents and refinance paperwork?
Loan signings are a specialized area — they typically involve 80–150 pages, multiple notarized signatures, and tight closing timelines. The practice handles loan signings as an NNA Certified Signing Agent, working directly with title companies and through signing service marketplaces.
For borrowers: your loan signing is typically scheduled by your title company, not directly by you. The title company will send the signing assignment with your documents, the appointment is scheduled with you, and the documents are returned to the title company after signing. You generally don’t book your own loan signing — your title company arranges it.
For title companies and signing services: see the Loan Signing service page for service mechanics, pricing structure, and B2B vendor information.
Apostille requirements for international documents?
An apostille is a certification attached to a notarized document to make it legally recognized in another country (specifically, countries party to the 1961 Hague Apostille Convention). Common documents that need apostilles: birth certificates, marriage certificates, death certificates, education documents (diplomas, transcripts), powers of attorney for international transactions, business documents for international filings, FBI background checks for international employment.
The process has two distinct steps: first, the document is notarized (or, for vital records, is a certified copy from the issuing agency); second, the notarized or certified document is sent to the Texas Secretary of State, which attaches the apostille. The full apostille service handles both steps as one engagement.
Pricing typically runs $200–$300 plus state filing fees (currently $15 per document at the Texas SOS), with timeline depending on the SOS processing speed (usually 1–2 weeks). Rush options are sometimes available for urgent situations. See the Apostille Services page for detail.
B2B & Commercial
7. B2B & commercial.
Do you accept signing service marketplace assignments?
Yes — registered and active on Snapdocs (Verified status), NotaryGO, SigningOrder, CloseWise, and other signing marketplaces. Marketplace assignments come in through the platform’s assignment workflow with documents transmitted electronically and completed forms returned through the same channel.
Marketplace pricing starts at $125 per signing minimum, with specific pricing depending on document complexity, location, and turnaround requirements. For title companies who prefer working direct rather than through a marketplace, the direct title company rate is a flat $225 per signing.
See the Loan Signing service page for the full B2B service description.
What does volume / partnership pricing look like?
For HR teams running consistent monthly I-9 verification volume, per-verification pricing reduces from $75 (single-instance) to $60 or below depending on monthly volume. Volume agreements include consolidated monthly invoicing, dedicated point of contact, and priority scheduling.
For title companies with consistent loan signing volume, direct title company pricing is a flat $225 per standard signing — significantly below the marketplace minimums when assignment volume is steady.
For other B2B audiences (law firms, healthcare facilities, employers, real estate brokerages), volume and partnership arrangements are structured during the discovery call. Specific pricing depends on engagement scope, frequency, and any custom requirements.
Do you provide Certificates of Insurance?
Yes. COIs are available on request for vendor onboarding, contract execution, and ongoing engagement documentation. Standard turnaround is 1–2 business days from request to delivery.
To request a COI: email info@dfwnotarypro.com with “COI Request” in the subject line, include the certificate holder name and address (the entity that needs to receive the COI), any specific coverage requirements, whether additional insured naming is required, and your delivery method preference. The Credentials & Compliance page has the full COI request procedure.
Can you be named additional insured?
Yes, for ongoing B2B engagements where the relationship structure supports it. Standard additional insured language used by title companies, signing service marketplaces, and large employer clients can be accommodated within standard COI turnaround.
For engagements requiring custom additional insured language or unusual policy modifications, the request can be discussed in advance — some configurations involve a small premium adjustment that affects pricing for the specific engagement, transparently quoted before the engagement begins.
Do you have a W-9? Net-30 invoicing?
Current W-9 is available on request, reflecting the LLC structure (DFW Notary Professional LLC) and current EIN with TIN matched.
Net-30 invoicing is standard for established B2B relationships. Monthly consolidated invoices are available for high-volume engagements; per-engagement invoicing is the default for one-offs. ACH bank transfer is the preferred payment method for B2B work.
What’s your loan signing experience?
NNA Certified Signing Agent with current annual background screening and continuing education. Experience covers purchases, refinances, HELOCs, reverse mortgages, commercial transactions, sellers’ packages, and hybrid/remote signings (where state-eligible).
Operationally: loan packages reviewed before arrival (every signing, no exceptions), kitchen-table signings handled with the pace the documents require — often fast for routine refinances, careful for first-time buyers, deliberate for reverse mortgages and elderly signers. Documents returned scanned and shipped the same business day.
See the Loan Signing service page for the full operational profile and B2B service description.
Special Situations
8. Special situations.
Bedside notarization in hospitals or hospice — how does that work?
Bedside notarization is a specialized service area, common for end-of-life paperwork (powers of attorney, healthcare directives, last-minute estate documents), discharge documents, and the various administrative steps that come up while a patient is still able to sign.
Operationally: appointments are coordinated with the family, the clinical team, and any documented physician guidance about decision-making capacity. On-site, the standard is to defer to clinical priorities — if the patient is being assessed, in therapy, or with their physician when the appointment time arrives, the appointment waits. The goal is to be useful to the team rather than to add to the choreography of a busy day.
For full context on the practice in healthcare and senior living settings, see the Healthcare & Senior Living page.
What about capacity questions (dementia, illness, medication)?
Texas notarial law requires the notary to confirm the signer can articulate what they’re signing and is signing voluntarily — observational, not clinical. The notary’s role is to recognize obvious incapacity (the signer can’t communicate at all, can’t identify what they’re signing in plain terms, appears to be under coercion), not to perform clinical assessments.
For appointments where capacity may be in question — recent anesthesia, sedation, strong pain medication, or progressive cognitive decline — physician confirmation in advance is the right precondition. A clinical clearance carries weight that an after-the-fact reconstruction of how the signer appeared cannot. Facilities and families that obtain this confirmation in advance materially strengthen the document if it’s ever challenged.
If during the appointment the signer doesn’t appear to have capacity to understand what they’re signing, the notarization is declined. This protects the signer, the family, and the document’s eventual validity.
Remote Online Notarization (RON) — do you offer it?
RON authorization is currently in process with the Texas Secretary of State. Texas requires a separate authorization layered on top of the standard notary commission, including digital certificate provisioning, electronic seal issuance, and platform integration. The expected timeline for authorization is 4–6 weeks from application.
Once authorized, RON appointments will be available for situations where the signer can’t meet in person — out-of-state signers, scheduling-impossible situations, and similar. In-person notarization remains the primary service offering.
For current status and additional detail, see the Remote Online Notarization page.
What’s an apostille and how do I get one?
An apostille is a certification attached to a notarized or certified document to make it legally recognized in another country. The full apostille service handles both the underlying notarization (or facilitating certified copies from issuing agencies) and the Texas Secretary of State filing that attaches the apostille.
Common documents needing apostilles: vital records (birth, marriage, death certificates), education documents, powers of attorney for international transactions, business documents for international filings, and FBI background checks for international employment. Pricing $200–$300 plus state filing fees, with typical timeline 1–2 weeks for SOS processing.
Detailed information including supported countries, document types, and turnaround on the Apostille Services page.
I-9 verification for remote employees — is that the same thing?
No, I-9 verification is a different service — federal compliance work, not notarization. As an authorized representative for an employer, the practice physically inspects identity and work authorization documents for a remote DFW employee and completes Section 2 of Form I-9 on the employer’s behalf.
The credentials that matter for I-9 are different from notarial credentials: 20+ years of HR and People Operations leadership, current active service as a Director of People Operations, and graduate-level instruction in talent leadership. The notary commission isn’t required for I-9 work but the broader operational credentials are.
For HR teams: see the I-9 Verification service page for full details, including pricing structure and the difference between single-instance and HR volume agreements.
After-hours emergency notarization — possible?
Yes, accommodated within the published premium structure. Genuine emergency notarization — bedside hospice situations, time-critical real estate or business closings, and similar urgent scenarios — is regularly handled outside standard business hours, including evenings, weekends, and late-night situations.
After-hours premiums apply transparently and tier with how late and how short-notice: +$25 evening (5–9 PM weekdays), +$75 after-hours (9–11 PM with 1.5 hr minimum), +$150 late-night (11 PM–6 AM with 2 hr minimum), +$50 same-day rush stacking on top. Sunday is +$75 with 1.5 hr minimum. The full premium structure is published on the Fees page and quoted upfront before any booking is confirmed.
Bedside, hospice, and family-emergency requests are prioritized within the published structure. Non-emergency requests during the late-night window (11 PM–6 AM) may need to schedule for the next-available standard window — that’s an honest constraint, not a hard policy.
For genuine emergencies, calling (903) 776-0624 directly is faster than the booking flow.
The signer is hearing-impaired or speaks limited English — accommodations?
For hearing-impaired signers: communication adaptations are made as needed — written communication during the identification and oath portions of the appointment, ASL interpretation when arranged in advance by the family or facility, additional time to ensure clear understanding. The notarial requirements (the signer must understand what they’re signing and sign voluntarily) are confirmed through whatever communication method works for the signer.
For limited-English signers: as covered in the language FAQ above, Texas notarial law requires direct communication between notary and signer without an intermediary interpreter. For signers whose primary language isn’t English, the typical paths are: finding a notary who speaks the signer’s language, having the document executed with proper translation/certification, or using the apostille route if the document is for use in the signer’s country.
For both situations, raising the communication need before booking helps identify the right path forward and avoid wasted appointments.
Question not answered here?
For situation-specific questions, unusual document types, or anything not covered above — get in touch directly. A real person responds, usually within a few business hours.

